Nice food options and the staff is always sweet and friendly! 🍴.

Clean property with consistently courteous staff. Very clean bed in family room with an iron and ironing board, an electronic key card, and a work desk...

Usually whenever I go to that hotel I ask for room 214 as it is spacious and I love the view of the Zócalo. Definitely the restaurant service and food are excellent, the restaurant manager or manager whoever, was super attentive (a gentleman with glasses very friendly) was super respectful, I took my BB and I take a periquera and very nice clean it with a disinfectant wipe, even my BB really charge in the 9 years I've been visiting this hotel improve each district more congratulations very much.

Honestly, only thing I didn't like was two things... room was dirty (I had to clean it myself because my BB crawls) so I realized it was super dirty on the two nights I stayed and shower room is super small and door to close was not working. From there on out it was fine. Thanks

The unbeatable and nice location right in the main square was a plus. Plenty of restaurants to eat nearby, like Augurio just a 5-minute walk away. - Updated and compact units with proper ventilation. - the balcony in the room was a nice touch. - the staff were very courteous.

Most of the staff were consistently courteous. The rooms turned out to be updated and clean with a balcony and three beds, as for instance.

enjoyed every detail about our really great 4 nights stay here. the breakfast was very very good, had a great selection of options. cheap rooms with a balcony, view to the zócalo, proper ventilation, felt like home. the staff were consistently courteous and nice. this accommodation had a central setting right on the main square. one could dine at restaurants such as santoua 5 minutes away.

The hotel offers updated and affordable rooms. The employees are very kind with nice manners. There are lots of goodies offered for breakfast. The location is marvelous, with a super close walk to a vibrant public square.

Beautiful rooms with great views! Super convenient spot right in the heart of the city 👌.

The location

Room too small, without good ventilation felt very hot, no air conditioning just a fan which made a lot of noise. I made my reservation for two adults and two children and it said breakfast included, they only gave me the adults'. I booked three nights so I had the right to three breakfasts, the first day we went to the buffet and I had to pay for the children's breakfast, the second day I couldn't use it because the restaurant opens at 7:30 and I left earlier for a tour. The third day they only told me that I could have an American breakfast in spite of the buffet being set up, I asked them if I could use my breakfast ticket from the day before that I hadn't used and they said no.. The second night I tried to have dinner in the restaurant but they told me that in that section they could not attend me (it was empty), that if I wanted I would have to go to the other side, I told them that I was a guest and that what we wanted was to have a quiet dinner without people and they answered me that it was hotel policies, we decided to go to another place. In the room, in the bathroom we had a can of grease all our stay and above the safe in the closet a plastic container with water and soap

The proximity to a beautiful colonial cathedral was fantastic.

Good treatment of waiters, valet parking and very nice restaurant.

Upon my arrival I called the hotel to ask about parking, because there are no parking areas in the hotel, woman who answered from the front desk was very indifferent and not at all helpful, not even offering to help me get there, even though I told her I had already gone around and around and didn't see where or how to go, hotel does not provide the necessary information to know how to enter the car in the parking lot and also the woman who answered me which I suppose is a reception area without its own criteria and no service attitude a check for that lady.. rooms are a little warm and they left me a broken fan that gave the air for the floor.

modest hotel with fast wi-fi, the location was excellent right in the city center. the beds were exceptionally comfortable, the room was updated and compact. the food from the outdoor restaurant was good.

The stay was excellent, I had a great interaction with the friendly and helpful staff, and the central location was unbeatable and exceptionally nice.

The location is central.

Great spot! the hotel is just a short 4-6 minute walk from the Historical Center. the rooms are modern and offer views of the main square. the staff is friendly and welcoming. 😊